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This documentation is currently in preview, therefore subject to change.

Privacy and Data Handling

Overview

Build a Doc is designed with privacy and security as core principles. This page explains how your data is handled when using our services.


Data Processing

What Data is Processed

When you use Build a Doc, the following data is processed:

Data TypePurposeRetention
Subscription dataAccount managementDuration of subscription
Usage metricsBilling and quotasPer subscription plan

Processing Location

  • All document generation processing occurs in secure Azure data centres

Data Security

Encryption

  • All data is encrypted using TLS during transmission
  • Sensitive data at rest is encrypted

See Security and Data Protection for details.

Access Controls

  • API keys are required for all connector operations
  • Role-based access control in the Customer Portal
  • Audit logs for all activities

Data Residency

Power Platform Connector

When using the Power Platform connector:

  • Templates and data are sent to Build a Doc services for processing
  • Processing occurs in Azure regions
  • Generated documents are returned to your Power Platform environment

Word Add-in

When using the Word Add-in, preview data is sent to Build a Doc services for preview generation.

Customer Portal

Portal data is stored in Azure data centres.


Your Rights

Data Access

You can access your data through:

  • The Customer Portal for subscription and usage information
  • Audit logs for activity history

Data Deletion

To request data deletion, contact support with your request.


Compliance

Build a Doc is designed with security and audit capabilities:

  • Security measures - Encryption and access controls in place
  • Audit trails - Activity logging available for compliance requirements

Third-Party Services

Build a Doc uses Microsoft Azure for infrastructure and processing.


Updates to This Policy

We may update this privacy information periodically. Check the What’s New page for any changes.


Questions

If you have questions about how Build a Doc handles your data:

  • Contact us through the support channels
  • Review our full privacy policy on our website