Support and Feedback
Getting Help
If you encounter issues or have questions about Build a Doc, there are several ways to get assistance.
Documentation Resources
Troubleshooting Guide Common error messages and solutions
FAQ Frequently asked questions
Limits and Quotas Service limits and rate limiting
Contact Us Get in touch with the team behind Build a Doc
Contact Support
For Connector Issues
If you experience issues with the Power Platform connector:
- Check the Connector FAQ first
- Verify your subscription status in the Customer Portal
- Review the Troubleshooting Guide
For Add-in Issues
If you experience issues with the Word Add-in:
- Ensure you have the latest version
- Check supported features
- Try restarting Microsoft Word
For Portal Issues
If you experience issues with the Customer Portal:
- Verify your login credentials
- Check your subscription status
- Clear browser cache and try again
Provide Feedback
We value your feedback to help improve Build a Doc.
Bug Reports
Found a bug? Help us fix it by providing:
- Steps to reproduce the issue
- Expected vs. actual behavior
- Screenshots or error messages
- Template files (if applicable)
Documentation Feedback
If you find errors or gaps in our documentation:
- Use this contact form to submit feedback
- To suggest improvements
- To request new documentation topics
Community
Power Platform Community
Join discussions about Build a Doc in the Power Platform community:
- Share your solutions
- Learn from other users
- Get tips and best practices
Service Status
Check the current status of Build a Doc services:
- Power Platform connector availability
- Customer Portal status